Zari Silks from Kanchipuram with Long Boarder saree

Shipping Policy

At *Beyond Trends*, we carefully pack every order and deliver across India through trusted courier partners.

### Order Processing

* Orders are normally processed within *1–3 business days* after confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
* Customised or made-to-order products may require additional processing time.

### Delivery Time

* Most orders are delivered within *4–8 business days* after dispatch.
* Remote locations may require *7–12 business days*.
* Delivery times are estimates and may be affected by weather, holidays, courier delays, or other circumstances beyond our control.

### Shipping Charges

* Shipping charges, if applicable, will be clearly displayed on the product page or during checkout.
* Free shipping applies only to products or promotions specifically marked as *Free Shipping*.
* Cash on Delivery availability and applicable charges will be shown at checkout.

### Tracking Your Order

Once dispatched, tracking details will be shared through SMS, WhatsApp, or email. Tracking information may take up to 24 hours to become active.

### Correct Delivery Details

Customers must provide a complete address, correct PIN code, and active phone number. Beyond Trends will not be responsible for delays caused by incorrect or incomplete information.

If a parcel is returned because of an incorrect address, refusal, or repeated delivery failure, additional re-shipping charges may apply.

### Damaged or Tampered Packages

Please do not accept a parcel if the outer packaging appears opened or severely damaged. Record a clear, continuous *parcel-opening video*, as it is required for damage, missing-item, or incorrect-product claims.

Any issue must be reported within *7 days of delivery* through WhatsApp.

### Need Assistance?

For shipping and order enquiries, contact *Beyond Trends* on WhatsApp:
+91 99952 69585

+91 70123 66691

Easy 7-Day Return & Replacement

At Beyond Trends, your satisfaction matters. If you receive a damaged, defective, incorrect, or incomplete item, you may request a return or replacement within 7 days of delivery.

To qualify:
Record a clear, continuous parcel-opening video from before opening the package.
Contact us within 7 days with your order number, video, and product photos.
Return the item unused, unwashed, unaltered, and in its original condition.
All original tags, packaging, accessories, and complimentary items must be included.
Please note:
Returns are not accepted for change of mind, colour preference, or an incorrectly selected size.
Minor colour differences caused by lighting or screen settings are not considered defects.
Products without tags or showing signs of use, washing, stitching, alteration, stains, or damage will not be accepted.
Natural weaving or colour variations in handcrafted products are not considered defects.

Once the returned item is inspected and approved, we will provide a replacement or refund. If the same product is unavailable, you may select another item of equal value or receive a refund.

Approved refunds will be initiated within 7–10 business days.

To request assistance, WhatsApp us at +91 99952 69585

+91 70123 66691